Buying Policies
| Privacy Policy | Payment Policy
| Shipping Policy |
Privacy
Policy
ScanShell Store guarantees the safety
of your credit card and personal information!
We respect and protect your privacy. We have designed our site
so that no personal identifiable information is displayed online
or is accessible to the general public via our web site or Email.
Guarantee
Your browser and our secure server encrypt confidential information
during transmission, ensuring that transactions stay private and
protected.
Credit Card Security
We strongly advise not to test the web site with false orders,
as it will result in substantial, personal legal risk. It is a
violation of the law to make orders under a false name or with
an invalid credit card. Persons who commit fraudulent activity
will be prosecuted to the fullest extent of the law. Web browsers
transmit a unique address that can be used by law enforcement
officials to identify fraudulent activity. Both the FBI and the
US Secret Service are responsible for investigating Internet fraud
cases. Fraudulent information will be provided to the issuing
bank, shipping carriers, and networked with our business partners.
Cookies We DO NOT use software tags called "cookies"
to identify customers when they visit our site. We strongly object
to this invasion of privacy practice.
Use of Your Personal Information
We do not sell or rent our customer information to any third party
under any circumstances. We do not reveal your email address or
other personal information, except to complete transactions with
our third-party vendors. In such cases, we provide only the information
required to complete the transaction. By contract, the third party
is prohibited from selling, renting or sharing this information.
During our order process, we ask you to provide us with contact
information, such as name, billing address, shipping address,
email address, telephone number and a valid credit card number.
We use this information to verify your account when you place
an order.
If you provide us with your email address, and opt to be on our
mailing list, we will occasionally send you email or standard
mail with recommendations or notices of new products and prices.
We also send emails to keep you informed of your order status.
Solicited Information: Contests, Surveys, and Services.
We do not participate in any of the above. We try to keep paper
work to the necessary minimum.
Payment
Policy
Credit Cards
ScanShell Store accepts VISA, MasterCard,
American Express and Discover. Current billing address and phone
information must be included with every order. Billing information
must be verifiable with the issuing bank. If this information
cannot be verified with the bank, the order will be cancelled.
Credit Card Security
Persons who commit fraudulent activity will be prosecuted to the
fullest extent of the law. Web browsers transmit a unique address
that can be used by law enforcement officials to identify fraudulent
activity. Both the FBI and the US Secret Service are responsible
for investigating Internet fraud cases.
Fraudulent information will be provided to the issuing bank,
shipping carriers, and networked with our business partners.
Sales Tax
Sales tax applies for orders that are shipped to the state of California. No additional charges will be applied to the listed prices except for the shipping and handling costs for orders not shipped to California. On international orders, additional taxes or duties may be charged for some countries by FedEx or local authorities, which are at the customer responsibility.
Shipping
Policy
Insurance
All deliveries are insured and guaranteed against loss, theft
and damage. If you should experience any freight damage, please
submit a request.
Overdue
Deliveries can be expected by combining order processing time
and shipping time.
Order Processing Time
Our efficient processing system enables us to ship most of the
orders the same day or within one business day. Delays to the
above are expected for weekend orders. We ship Monday through
Friday.
Destinations and International Orders
We ship to the continental United States. In addition, we ship
to almost every country in the world.
Billing to an International Address
Your billing information must be the same as listed for you by
your credit card provider. We accept foreign billing addresses,
but we may require (in rare cases) additional documentation prior
to shipping your first order. We may ask to have a faxed copy
of your passport or drivers license, along with a copy of either
your credit card billing statement, or a copy of the credit card
you will be using.
International Shipping Method
We use FedEx International Priority. For some countries additional
taxes or duties may be charged by FedEx or local authorities and
are the responsibility of the customer.
Warranties
We will replace defective products for up to 1 year from purchase
date.
